Help

LockerLife provides shoppers a safe and easy way to pick up their parcels at a convenient time. LockerLife has a dense network of e-Lockers across all regions in Hong Kong which allows consumers to collect parcel at ease. The e-Lockers are available in public and private estates, ferry terminals, shopping malls, and convenience stores.

Track Your Parcel

What should I do if the door does not open after I enter Pick-up Pin or scan QR code?

If you’re at the correct locker for pickup and the parcel has not expired yet, please contact LockerLife Customer Support and we will be happy to help resolve this quickly.